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Frequently Asked Questions

Everything you need to know about orders, shipping, and our products, organized by topic.

General

We design and produce everything from Guadalajara, Jalisco, with shipping across all of Mexico.

Yes, we also customize temporary tattoos, event invitations, menus, and more: tell us what you need when you request a quote.

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Yes. Before printing we send you a digital proof and nothing is produced until you approve it; up to 2 rounds of changes are included.

Everything is made to order: usually 3-5 days of production after you approve your digital proof, plus 2-5 days of home delivery. Have a deadline? Message us and we'll confirm.

Add your product to the cart and pay online by card, OXXO, or SPEI. If you'd rather get a quote first or need something custom, message us on WhatsApp at +52 33 1895 8175 or email yume.studiomx@gmail.com.

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Yes, if you're in Guadalajara or the metro area, you can choose pickup at a Casa Blanca branch for $20 MXN (free on orders of $750 MXN or more) instead of home delivery ($199 MXN, also free from $750 MXN). At checkout you pick whichever of the 11 ZMG branches works best for you; we'll let you know via WhatsApp and email as soon as your order is ready, along with the proof you need to show at the branch to pick it up.

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Yes, $199 MXN anywhere in Mexico, but it's free on orders of $750 MXN or more. Pickup at Casa Blanca (Guadalajara) costs $20 MXN and is also free on orders of $750 MXN or more.

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Only for defective items, since everything is made to order with your design. You have 48 hours from when your package arrives to let us know; the item is shipped back (return shipping is on you) and you choose a refund or having the item sent again.

See the returns policy →

We do not issue invoices (CFDI). Your receipt is the order confirmation email. If your company needs an invoice, message us on WhatsApp before paying so we can look at it with you.

Medical Prescription Pads

It's the same prescription pad either way. The $320 option is for when you already have your design ready in an editable format and we just print it; the $400 option includes us designing the letterhead with you from scratch.

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Full name, professional license number, specialty, and whatever contact details you want on the letterhead (office address, phone, hours). If you have a logo, send it over: if not, we'll help you create a simple one for the letterhead.

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Yes. Before sending anything to print, we send you a digital proof of the letterhead so you can approve it or ask for adjustments, at no extra cost.

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Message us on WhatsApp with your letterhead details and we'll confirm the exact turnaround based on current production load.

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It's white bond paper, Half Letter size (14 × 21.5 cm), the most commonly used size for medical prescription pads in Mexico. If your office needs any additional specification (folio number, barcode, etc.), let us know when you request a quote.

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We do not issue invoices (CFDI). Your receipt is the order confirmation email. If you need one for your office or clinic, message us on WhatsApp before paying.

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Custom Logo Stickers

It's sold by piece count, not by sheet.

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Starting at 50 pieces.

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Yes: pick a quick amount from the list (50, 75, 100, 125...) or type the exact number you need, from 50 pieces. Adding the same product again adds to the pieces already in your cart.

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The first 100 pieces are $300 ($3.00 each). Go past 100 and you unlock wholesale pricing: every extra piece is $2.70, 10% off. For example, 150 pieces is $435 and 300 pieces is $840.

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Yes, all of our stickers are water-resistant.

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Yes, you can send your logo/design in an editable format, or we design it with you.

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Home delivery anywhere in Mexico is $199 MXN and free on orders of $750 MXN or more. If you are in Guadalajara or its metro area, you can pick up at one of 11 Casa Blanca branches for $20 MXN, also free from $750 MXN.

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The digital proof normally arrives within 24 hours of your payment and includes up to 2 rounds of changes. We print nothing without your approval.

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We do not issue invoices (CFDI). Your receipt is the order confirmation email. If your company needs an invoice, message us on WhatsApp before paying.

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Waterproof Vinyl Stickers

Same vinyl, but a different minimum and price step: Custom Logo Stickers is meant for your business logo (starting at 50 pieces), while Waterproof Vinyl Stickers is for any design, character, pet, or photo you want turned into a sticker (starting at 40 pieces).

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Yes, send us a reference of the character or design you want and we'll prepare a digital proof before printing. You can see real examples of past work in our gallery.

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Yes, send us a photo of your dog or cat and we'll turn it into a die-cut sticker of its silhouette.

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It's sold by piece count, not by sheet.

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The first 100 pieces are $350 ($3.50 each). Go past 100 and you unlock wholesale pricing: every extra piece is $3.15, 10% off. For example, 150 pieces is $507.50 and 200 pieces is $665.

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Yes, it's premium vinyl resistant to water, sun, and scratches: it holds up well on bottles, laptops, skateboards, or surfaces that get wet or sun exposure.

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Home delivery anywhere in Mexico is $199 MXN and free on orders of $750 MXN or more. If you are in Guadalajara or its metro area, you can pick up at one of 11 Casa Blanca branches for $20 MXN, also free from $750 MXN.

See product →

The digital proof normally arrives within 24 hours of your payment and includes up to 2 rounds of changes. We print nothing without your approval.

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Didn't find your answer? Check our products or contact us directly.

Ready to order yours?

Clear pricing from $140 MXN. Pick up in Guadalajara for $20.00 (free from $750.00) or get it shipped anywhere in Mexico.

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